APPARATUS

Fire and rescue vehicles and servicing

PRODUCTS AND SERVICES:
supply/manufacture/consulting/specification writing/servicing/training

PRODUCTS AND SERVICES

Advanced FST offers the following products and services to aid in the extinguishment,
prevention and mitigation of fires and incidents:

» Supply of the full range of Pierce firefighting, rescue and incident command vehicles
» Supply of the full range of Oshkosh airport rescue firefighting vehicles
» Supply of hydraulic platforms for fire and rescue operations
» Supply of specialised industrial pumpers
» Manufacture of specialised firefighting and rescue vehicles for the African market
» Refurbishment programmes for in-service apparatus
» Supply of second-hand and refurbished firefighting and rescue vehicles
» Complete servicing and maintenance programmes: once-off and contracts
» Incident related pre-planning
» Accredited driver and pump operator courses
» GAP analysis
» Training in tactics to address fire and rescue risks
» Specialised training in apparatus operation and application
» Specification writing and consulting services
» Mobile on-site service and maintenance capability
» On-site support during incidents
» Best practice workshops

Firefighters and rescue technicians rely primarily on fire and rescue apparatus to save lives and property. Inherently, this is also the single largest capital investment that fire and rescue procurement authorities must make. Therefore, the products they procure must be the best on the market and must:

» Ensure operational capability
» Ensure effective application
» Be of the highest quality
» Be the latest innovation on the market
» Offer the longest warranty on the market
» Have a proven track record
» Be designed exclusively for fire and rescue application

The product supply company must:

» Understand fire suppression and mitigation
» Offer world-class after-sales service
» Offer on-site servicing through a mobile service capability
» Offer ongoing service contracts
» Be capable of executing product warranties
» Be financially sound

The product supply company must also offer:
A training academy to train personnel in the operation and application of the apparatus.
1. Accredited and certifiable training.
2. Virtual reality (VR) and augmented reality training for on-going training.
3. Simulation training for the apparatus, as well as client-specific risks.

With the Pierce & Oshkosh product line and the locally manufactured product line, Rural Metro and Advanced FST comply with
these requirements.

Together, Advanced FST and Rural Metro continue to improve customer experience through product development, after-sales service, and warranty application. Quality and effective products at market-related prices is key.

Leading industry professionals are consulted to ensure customers receive product training and the best after-sales service.

Complete customer satisfaction is paramount. Procuring a product or a service from Advanced FST and Rural Metro means total assurance of product service and delivery throughout the lifespan of the product.

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